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We're thrilled that you're considering a career at Kindly! Here's everything you need to know about this job. 🥳
About Kindly 🟢
Kindly is a growing tech company of 70 employees, working out of Oslo and Stockholm. We create chatbot solutions for businesses, particularly in the e-commerce sector. We have over 140 incredible clients that include Elkjøp, Nordic, Kahoot!, Varner-Gruppen, Norwegian and Happy Socks – just to name a few. Our tech reaches over one million users every month and we handle thousands of messages every hour.
About our team 👋
We are fun and down-to-earth. We are a talented team that works hard to deliver exceptional products that we are proud of. We value curiosity and collaboration. Together, we're developing a platform that takes online user experience to the next level!
What you'll do 📋
As a Delivery Specialist on the Delivery team, your job will be to:
Use our machine learning services to create chatbots that our customers will love
Become an expert in our products and ensure that our project deliveries towards our customers in Sweden are in accordance with the contract in terms of time, cost, and quality
Deliver a wide range of offers that Kindly offers its Customers, including analysis, fieldwork, training, workshops and text production.
Maintaining the chatbots of certain customers
There will be some traveling required between Oslo/Stockholm
The start date for this position will be 01.09.2022
Who you are 🙂
You are curious, engaged and interested in how technological solutions are evolving and being applied online. Previous experience with this? Awesome!
You work well in teams, but also independently. We think having a background working with B2B customers will help you succeed in this position
It is important to have excellent communication skills, both oral and written, in Swedish and English (a third language is a plus)
As you will handling customers you must be comfortable in meetings with big and small crowds
Last but not least, being pedagogical is a key skill as you will be onboarding and training our customers in our platform
The Kindly perks 🛍️
Kindly offers a pleasant, inclusive and creative workplace. We give our team both responsibility and trust, along with the opportunity to shape their own working day.
Career opportunities that provide professional and personal development
Large degree of professional freedom, flexible work hours and location
Recognition of hard work and direct influence on our products
Modern office, situated in Stockholm, Sweden
Competitive salary and conditions
Hackathons every month during work-hours
Bi-monthly tech-talks during work-hours
Kindly Collective (mental well-being and representation)
Personal Development Hours during work-hours (6 hours)
That's it for now. Good luck with your application process.🤞
We are very happy that our company is being built by fun, down-to-earth, hardworking and talented people. Together, we're developing a platform that takes the online user experience to the next level!
The people at Kindly are curious, engaged and interested in our craft. We are easy-going people who appreciate and enjoy a good working atmosphere, and likes to have fun at work.
The online world is facing surmountable challenges; roughly 96-98% of visitors will leave a site without buying anything, and many customers may have to wait a while in a queue for something as simple as reporting a fault, or needing to find a form to fill out. We're taking unique approaches to solve these problems, along with many more of the challenges that digital businesses face, and have developed a number of innovative solutions designed with these particular challenges in mind.
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